Renewal of a Package of Hours/Lessons or Months

In order to renew a Student's package navigate to. Financial Management → Renewals Management:

From the screen that opens you will see the list of Students that a packet expired or nearing expiration.

Next to each displayed row there will be two options, Acbuy new package o No not renew package:

By clicking the first Blue icon "Buy new package", the order form:

The screen is very similar to a regular Order but you will be able to only make the renewal to the selected Course User. Under the column "To be Paid", indicate the package you intend to have purchased (if the desired package does not appear, read this FAQ):

Once you have completed the final directions, proceed by clicking the Confirm Order at the bottom of the page:

This will create a Renewal Order in Financial Management → Order Management.

In the event that the Student between Renewals results with Expired Enrollment Fee, his line in Renewal Management will appear like this:

In this case, before proceeding with the Renewal, it will be mandatory to complete this Section indicating the Date of Enrollment (to the new year) and the Membership Fee chosen:

The process for Renewal will be as described above with the addition of the Enrollment Fee within the Renewal: